by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Onboarding users to a new and complex interface can be demanding. Too much information is overwhelming for any person and makes it challenging to focus on the essential functionality.

Besides, as a rule, software updates happen frequently. Such…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Are you a sports fan? And a technical writer ;) Did you ever think if there’s something that could combine those two? Comparing sports to technical communication may seem far-fetched. However, there are some elements that sports and…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Product manuals could be of different volumes and levels of complexity. But when your company goes global any user manual should be accessible and easy to understand for your international customers the same way as for local users…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

The technological world has its own specific knowledge and language. Within that specialist world, experts communicate with other experts, and that’s a good thing. It’s their common language. …

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Some think of technical communication as an inconvenient necessity. But if you make a strategic focus on tech communication it can transform your business. Mainly, the value of technical communication focuses on how it can save company money…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

We all came across the documents that were so full of unfamiliar words that the document was unreadable. I call such kinds of documents “jargon-bloated.” That’s something that influences users’ attitudes in a wrong way. …

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

A user manual is a technical communication document intended to give assistance to people on how to use a product.

User guides transform incomprehensible technical subject matter into plain language so that everyone would understand what was meant…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Even though I consider Adobe Photoshop an excellent tool for photographers, designers, video game artists, etc., it can be too much for a common person doing everyday image editing. So, as promised, I continue to enumerate the alternative…