by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool It’s Friday the 13ths, and it came up to me that subconsciously I feel worried on this day. You see, according to superstitions, this is the day that bad things happen. We all know not to walk under…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Writing quality content is quite a manual process, so it can be challenging even if you are a pro. Luckily we live in an era of fancy technologies, and we can use special tools that simplify a writer’s…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool The software industry is increasingly depending on APIs. So the role of API documentation cannot be overstated. More vendors and consumers alike see that dynamics. Documentation is the foundation for good developer experience. API documentation is a reference…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Every process concerning software product development has accelerated in recent years. That’s great for the consumers, but you still need the documentation to meet regulations, inform customers or reduce support costs. …

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Productivity equals efficiency. Personal productivity is something that makes us satisfied with what we do by seeing our achievements. Some basic ways to increase your personal productivity include: Listing tasks and prioritize them Taking breaks to boost overall…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Language significantly influences all key figures, such as turnover or sales figures. An understandable, customer-oriented language adapted to the brand is increasingly becoming an important success factor for companies today. …

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Technical documentation is not slick fiction but a text that sometimes is not easy to ‘digest.’ Even with all the efforts to make it easy to read for a commoner, sometimes it is not sufficient — words can’t…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Having an organized process in place is always a good idea. And if your goal is to build a connection with your target audience and facilitate growth, you definitely gonna need to set up a content development process! …

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Any product demands an explanation. That’s why a user manual is a must-have for a product. User manuals describe usage and help guide new users in their first steps, but it becomes obsolete as soon as it’s published…