by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Robots are often described as some kind of intruders in literature or movies, and games. And most of the time, it never ends well (try Terminator — so many sequels and humanity still losing). But if you think about that, we already in an era of robots, not the ones that look exactly like humans, but smartphones, voice-activated assistants, smart gadgets for your home, cars with auto-driving, and even homes. So many things are automated now. And it is for the best, of course, especially when we are…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Nowadays, competition between companies has gone far beyond capacity output competition and a technology race. Progress has led companies to the fact that the same products are made in various areas; such products differ in minor details. So how do manufacturers win the hearts of buyers? Branding is the answer! It is crucial not only to offer quality goods or services but also to offer them contrasted with the crowd of competitors.

Most people who start their business or are already working in a particular area of ​​small…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Object-Oriented Programming, also known as OOP, is a computer programming model for building software based on classes and objects. It organizes software design around data (objects), rather than functions and logic. A class is a coded template for representing values of data and implementations of behaviors. An object is an instance of a class. There are 4 pillars for Object-Oriented Programming:

  • Encapsulation
  • Abstraction
  • Inheritance
  • Polymorphism

Encapsulation means hiding sensitive data from users, which can only be accessed via getters and setters. Encapsulation is achieved when each object keeps…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Technology’s impact on society and the very speed of continuing innovation, transformation, and successive breakthroughs has no historical precedent. Working in the tech industry, we tend to view this as an advantage: creating an ever-upcoming vision of a better life. And the power to improve the world is in the palms of our hands.

But being within this transformation makes it so easy to forget what it’s like to be on the outside of it, as we tend to forget about those left behind. It’s not only localization…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

We all live in an era of global consumption, from meal products to food for thought. Thanks to the Internet, a great many people get access to knowledge. They can read books, magazines, researches, and technical documentation just by googling it.

To the average person on the street, all kinds of writing look similar. Whether it is creative, scientific, or technical writing, they all serve to communicate information to consumers, and that is where the similarity ends.

Unlike other forms of writing, technical writing aims for precision and…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Brutalism was an architectural movement from the 1950s to the 1970s, focusing on rough, primitive aesthetics. The word, Brutalism derives from French ‘Béton brut,’ which literally means Raw Concrete. It didn’t care to look comfortable or easy. Digital brutalism, as a movement, has no founder or birthplace. It even doesn’t have its Wikipedia page. It was just started by different professionals around the world.

Web brutalism was probably the reaction to corporate perfectionism, where system, order, logic rule, human imperfection, character, and personality are lost — a reaction…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Every company creates a lot of content, i.e., about a company, guides, faqs, etc. How to find out if yours is valuable for readers and stands out among the others? There are specific rules to make your content good:

  1. Good content is always about the correct targeting. It’s a marketing issue, really. Before you start writing, you should thoroughly consider who you’re addressing and how your content can offer some kind of solution.
  2. It should be optimized to have the right keyword phrases naturally fit in the text…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

Technical documentation is not just an auxiliary tool; it plays an essential role in helping people that support your company! Well-made tech documentation assists in presenting your product to others in a good light. Readers should gain value while reading through your docs. It also increases sales, customer satisfaction, as well as enhances productivity. To create an accurate structure, use the right help authoring tool, and write superb technical documentation that turns your users into tech- whizzbangs:

  1. Company policies include organizational documents: information about your company, structure, procedures…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

You love what you do, but sometimes everybody needs the motivation to keep going. My muses are books, books on design, among other things. I try to read new arrivals of book publishers to keep my finger on the pulse. My advice to you also — read something new related to your job when you have time. Here are the books released not so long ago; maybe you haven’t seen them yet. So this article is a sign to do it. :)

  1. How Do I Do That In…


by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool

A screenshot, also known as screen capture, is a digital image that shows the contents of a computer display. Taking into account the fact that, on the whole, around 30 brain neurons and 50% of the cerebral cortex participate in processing the image information, one way or another, we can say that most people are hypothetically visual learners. So the obvious answer to the question of whether screenshots are important or not in documentation is yes. …

Bradley Nice

Content Manager at https://medium.com/level-up-web 👈. I write about web design, web development and technical writing. Follow me on Twitter and Facebook

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store