by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Technical writers communicate complicated technical information to an audience in a simple and efficient manner. Sometimes a case study is what can help with this task. …

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool High-quality product documentation is equally important for startups and enterprises. The tricky part here is knowing where to start, i.e., what documents are more important than others. Of course, the bare minimum documentation useful to customers is better…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool We are lucky to live in a modern society with all its know-how and inventions. The same is true for technical writers and the way they manage the content. After changing from a typewriter to a computer, copy-paste…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool As our world is enriched with more and more technology every day, expertly edited technical documentation also becomes more in demand. And this is the task of a technical editor. A technical editor participates in the process of…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool It is well known that there are no products in the world that would stay the same for years or even decades. These days it is impossible, even fatal, for any service to remain in its permanent condition…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Many companies consider marketing content and technical content, such as instructions, separately. While marketing documents usually get focused attention, technical content often stays in the background. This is a misstep because technical documentation has a lot of marketing…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool These days, companies have many strategies that can be used in building their working processes, and they have total freedom to choose which approach is better for their particular sphere of activity. Some companies may use the ‘Waterfall’…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool When creating content, there are many things to consider to make it consistent and easy to digest. Usually, translating is at the end of the list of things during the process. So if you start thinking about translations…

by Bradley Nice, Content Manager at ClickHelp — all-in-one help authoring tool Every prosperous business knows that high-quality technical documentation is the key to a successful high-tech product or service, so don’t try to save little money sacrificing the quality of your product. …